Yes, we ship worldwide.
We like to keep things simple, shipping is $2.95
Sometimes we offer FREE SHIPPING promotions.
We partner with different courier services to ship your order depending on your exact location. This is to achieve the optimal speed and make sure you receive your packages quickly and safely.
Shipping time is between 8-12 business days. we ship items from several different locations. so shipping time may change depending on your location and availability.
Due to COVID-19 restrictions and pre-cautions some countries (Except the United states) may experience shipping delays due to cargo flight limitations. Therefore shipping time may be up to 35 business days.
You will receive an email with the tracking information once your package left the warehouse. You may also use our tracking portal to track your package: https://inglows.com/apps/aftership
You should see an update within 48-72 hours after you received the tracking information. This time will allow the courier services to update the status of the order.
Tracking does not update real-time so please do not be alarmed if you will not see any updates yet on the tracking. Most of the time, it updates once the package is tendered to your local courier.
There will also be times that your shipment may be delayed. Delivery time delays can be due to e.g. weather condition, pandemic, customs or backlogs. Rest assured that your order will be delivered to you.
No, signing for shipments is not necessary.
Our store can display multiple currencies for a better shopping experience. However, the checkout is in US Dollar by default. Your bank will convert the amount to your currency based on the current foreign exchange rate. You may see the equivalent amount by selecting your currency from the dropdown.
We offer safe shopping and accept payment via Paypal and credit cards. Cash on delivery and bank payment are NOT available.
No, you may use Paypal but you can also just check out using your credit or debit card.
WARRANTY & RETURNS
We accept returns for certain items, Please refer to our refund policy for complete details.
For size exchange - We will reship a new size for free (if provided a photo proof that the size we sent is wrong), or you can pay a small shipping fee to exchange even without any proof.
Kindly contact our customer service before sending a parcel back.
You can change or cancel your order within 24 hours of ordering. after that, it will be dependent on whether we shipped the product already or not.
Yes. 100% secured. we use PayPal or Stripe to ensure your safety and peace of mind./>
When you find the product you would like to buy - simply press "Add to cart" and then "Check out". from there you will only have to enter the shipping information that is required and pay through PayPal.
Is your question not answered here? Don't hesitate on contacting us!Support